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Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.
If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.

Alternatively, contact us by telephone on: +38 044 4902600 or +38 093 1771818

Your Details

All fields marked with an asterisk (*) are mandatory.

(eg: +1 800 225 5345 for US)

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If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.
Dropping off or picking up a package at a DHL Service Point location? Check hours of operation at your nearest locationExternal Link / New Window.
DHL wishes you Happy Holidays!


DHL working schedule on holidays:


December 30, 2016 Standard working day.

December 31, 2016 9:00 a.m. - 2:00 p.m. - Information on the phone
044-490-26-00
Shipments are available only for self collection*:
Kiev, 9, Lugova str. 9:00 a.m. - 2:00 p.m.


January 2, 2017 Reduced working day.
9:00 a.m. - 2:00 p.m. - Information on the phone 044-490-26-00
Shipments are available only for self collection*:
Kiev, 9, Lugova str. 9:00 a.m. - 2:00 p.m.
Shipments handed over on this day will be exported on Jan 3th 2017 from Ukraine

January 3-5, 2017 Standard working days

January 6, 2017 Reduced working day.
9:00 a.m. - 6:00 p.m. - Information on the phones of service centers http://www.dhl.com.ua/en/express/shipping/find_dhl_locations.html
Kiev Service points are open till 6 p.m.

January 7, 2017 9:00 a.m. - 2:00 p.m. - Information on the phone 044-490-26-00
Shipments are available only for self collection*:
Kiev, 9, Lugova str. 9:00 a.m. - 2:00 p.m.


January 9, 2017 Reduced working day.
9:00 a.m. - 4:00 p.m. - Information on the phone 044-490-26-00
Shipments are available only for self collection*:
Kiev, 9, Lugova str. 9:00 a.m. - 4:00 p.m.

DHL Service Points (shipments picked up on Jan 9th will be sent same day):
Kiev, 9, Lugova str.
9:00 a.m. - 3:00 p.m.

In the service points throughout Ukraine upon agreement

*Self-collection is possible after prior request to customer service (tel. 044-490-26-00 or tel. of your local DHL service center)
 
 
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