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Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.
If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.

Alternatively, contact us by telephone on: +38 044 4902600 or +38 093 1771818

Your Details

All fields marked with an asterisk (*) are mandatory.

(eg: +1 800 225 5345 for US)

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If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.
Dropping off or picking up a package at a DHL Service Point location? Check hours of operation at your nearest locationExternal Link / New Window.

DHL wishes you Happy Holidays!

DHL working schedule on holidays:

December 25, 2017 Reduced working day.
9:00 a.m. - 4:00 p.m. - Information on the phones 044-490-26-00 & 0931771818

DHL Service Point (shipments picked up on December 25, 2017 will be sent same day):
Kyiv, 9, Lugova str., 9:00 a.m. - 3:00 p.m.

Shipments are available only for self-collection*:
Kyiv, 9, Lugova str., 9:00 a.m. - 4:00 p.m.

December 30, 2017 9:00 a.m. - 2:00 p.m. - Information on the phones
044-490-26-00 & 0931771818

Shipments are available only for self-collection*:
  • Kyiv, 9, Lugova str. 9:00 a.m. - 2:00 p.m.
  • Kyiv, 2 V.Vasylkivska str. 9:00 a.m.-2.00 p.m.
Shipments picked up on Dec 30th 2017 after 12pm will be exported from Ukraine
on Jan 2nd 2018

January 1, 2018 Holiday

January 2-5, 2018 Standard working days

January 6, 2018 09:00 a.m. - 2:00 p.m. - Information on the phone
044-490-26-00 & 0931771818

Shipments are available only for self collection*:
  • Kyiv, 9, Lugova str. 9:00 a.m. - 2:00 p.m.
  • Kyiv, 2 V.Vasylkivska str. 9:00 a.m.-2.00 p.m.
January 8, 2018 Reduced working day.
9:00 a.m. - 4:00 p.m. - Information on the phones 044-490-26-00 & 0931771818

DHL Service Point (shipments picked up on Jan 8th will be sent same day):
Kyiv, 9, Lugova str., 9:00 a.m. - 3:00 p.m.

Shipments are available only for self-collection*:
Kyiv, 9, Lugova str., 9:00 a.m. - 4:00 p.m.

*Self-collection is possible after prior request to customer service (tel. 044-490-26-00&0931771818)
 
 
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